(If the work was never saved, you could select the Save option instead.) To save your work, connect an external drive (such as USB flash drive or external hard drive), and use these steps:Ĭlick the Save As option. If you're signed in using a temporary account, you must save your work to an external drive because any changes in the account will be removed as soon as you logout, and only then, you should proceed with the troubleshooting instructions.
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